SupprtSuite Isse

YourReliableHost · **SupprtSuite Isse -** 09-01-2007, 07:40 PM

Hey I need some support on this please, my issue is that, when I go to my site to click the button nothing opens, this is for not just me, everyone take a look.

http://www.yourreliablehost.com

I believe that there is a javascript conflict somewhere, do you think you can take a look in the source?

Thanks.

**Jamie Edwards** · 09-01-2007, 07:56 PM

There is an awful lot of Javascript on your page to go through and find where the problem is.

A tip for finding out the problem yourself would be to remove one script or functionality at a time and see if it fixes the problem - if it does, you have narrowed down what script is causing the problem and can go from there.

Hope this helps.

YourReliableHost · 09-01-2007, 08:04 PM

I don't understand javascript, is there any possible way that you could take a look?

supportskins · 09-01-2007, 08:31 PM

The issue definately is somewhere on the page. If you simply copy/paste the Live Support code on a blank HTML page, you will notice it works just fine!

YourReliableHost · 09-01-2007, 08:57 PM

Let e clear some java up. and i will post my resutls

YourReliableHost · 09-01-2007, 09:09 PM

Do you think you can take a look?

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YourReliableHost Offline New Member Posts: 4 Join Date: Jan 2007	SupprtSuite Isse - 09-01-2007, 07:40 PM Hey I need some support on this please, my issue is that, when I go to my site to click the button nothing opens, this is for not just me, everyone take a look. http://www.yourreliablehost.com I believe that there is a javascript conflict somewhere, do you think you can take a look in the source? Thanks.

YourReliableHost Offline New Member Posts: 4 Join Date: Jan 2007	09-01-2007, 08:04 PM I don't understand javascript, is there any possible way that you could take a look?

YourReliableHost Offline New Member Posts: 4 Join Date: Jan 2007	09-01-2007, 08:57 PM Let e clear some java up. and i will post my resutls

YourReliableHost Offline New Member Posts: 4 Join Date: Jan 2007	09-01-2007, 09:09 PM Do you think you can take a look?