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alex101 Offline
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swiftpath is not defined - 17-05-2006, 01:03 PM

When I’m creating support ticket the form should dynamically check the text I’m typing, compare it with Knowledgebase articles and provide links to similar articles.

However it doesn’t work and shows java error: Error: swiftpath is not defined
Source File: http://www.usonyx.net/support/themes...ault/basejs.js
Line: 340

Please advice how to fix it.

Alex Gontcharov
USONYX.NET
Singapore Broadband Web Hosting Service
   
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Neil-UKWSD Offline
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17-05-2006, 02:03 PM

Hi,

Looking at your page header you are missing some of the JS code that is present in the default templates, part of which sets the themepath.

Check the original header for the missing code.


Neil Wood | UK Web.Solutions Direct Ltd

UK cPanel/WHM hosting accounts
http://ukwebsolutionsdirect.co.uk
   
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