Tag Generator does not working

Thiagor · **Tag Generator does not working -** 07-03-2007, 12:36 PM

My tag generator is not working.

When I click in the link, appear the script error below:

Line: 1498
Char:23641
Erro:'_h._B[...]'is null or not an object
Code:0
URL:http://www.mypage.com.br/supportsuit...e&_a=dashboard

Anyone have any idea how can I fix this?

Thiagor · 07-03-2007, 03:18 PM

nobody?

gismapman1966 · **Tag Generator does not working -** 03-05-2008, 10:46 PM

I found in order to use the "Canned" and "tag Generator" you have create, under departments, a new department that uses "tickets" as a module. If you look you probably on have departments using the "Live Support" module. I hope this will help. I spent maybe 4 hours trying to figure out all the scripting errors.

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Thiagor Offline New Member Posts: 2 Join Date: Feb 2007	Tag Generator does not working - 07-03-2007, 12:36 PM My tag generator is not working. When I click in the link, appear the script error below: Line: 1498 Char:23641 Erro:'_h._B[...]'is null or not an object Code:0 URL:http://www.mypage.com.br/supportsuit...e&_a=dashboard Anyone have any idea how can I fix this?

Thiagor Offline New Member Posts: 2 Join Date: Feb 2007	07-03-2007, 03:18 PM nobody?

gismapman1966 Offline New Member Posts: 1 Join Date: May 2008	Tag Generator does not working - 03-05-2008, 10:46 PM I found in order to use the "Canned" and "tag Generator" you have create, under departments, a new department that uses "tickets" as a module. If you look you probably on have departments using the "Live Support" module. I hope this will help. I spent maybe 4 hours trying to figure out all the scripting errors.