 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Senior Member Posts: 5,928 Join Date: Jun 2005 Location: Cumbria, UK | Teamwork Contacts -
03-09-2007, 12:49 PM
This is half a feature request and half a bug I think. See the screenshot. When you sync with Outlook and your contacts (which have actually come from my phone sync) get uploaded to Kayako. Some contacts only have business / company names and no first / last name. These are shown as blank (see the screenshot). Inside Outlook they show the company name as the title. Don't you think this should be the same inside Kayako? Icon Headquarters - Its Elixir - Web2Messenger |
| |  |
|
(#2)
|
| Senior Member Posts: 5,928 Join Date: Jun 2005 Location: Cumbria, UK |
03-09-2007, 01:02 PM
Grr, forgot screenshot. There we go. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
| Tags |
| contacts, teamwork |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Divide Teamwork possible? | CryoGenID | Feature Requests | 1 | 16-09-2008 12:48 AM |
| Customer and Teamwork for Task | Remo | LiveResponse Desktop Application | 3 | 08-05-2007 10:22 AM |
| SyncWorks + VoIP Phone Contacts | Jamie Edwards | News and Announcements | 0 | 21-11-2006 12:00 PM |
Linear Mode
