is there any spam plugin?

esteban · **is there any spam plugin? -** 05-07-2009, 01:08 PM

Hi,

just wanted to know if kayako support suite offers any spam plugin as i have "spam assasin" enabled on my cPanel but i still recieve between 10 and 15 spam tickets per day.

PS: I know that i can mark them as spam when deleting them, but its not helping too much...

Thanks

craigbrass · 05-07-2009, 01:14 PM

Change your mail server to use something like FuseMail Email Hosting: Business Email Hosting Solutions and then POP pull the mail from this account. That will get rid of spam if you set it up right and add manual rules for any ones that pass through.

esteban · 05-07-2009, 03:19 PM

will try that, i think it will also help me to reach inbox instead of spam when sending a ticket to a client.

Thanks

**SteveLV702** · 06-07-2009, 01:00 AM

or you can setup "Registration Required" then user has to actually visit your helpdesk and register before can submit a ticket via email.

Ryan Lederman · 09-07-2009, 10:16 PM

Version 4 has some anti-spam features.

host1plus · 12-10-2009, 12:10 PM

Ok, we hear this "Version 4 has..." things quite lon time already.

So maybe anyone know how spammers are removing yourself from spam lists or other databases which are checking for that.

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esteban Offline Member Posts: 51 Join Date: May 2006	is there any spam plugin? - 05-07-2009, 01:08 PM Hi, just wanted to know if kayako support suite offers any spam plugin as i have "spam assasin" enabled on my cPanel but i still recieve between 10 and 15 spam tickets per day. PS: I know that i can mark them as spam when deleting them, but its not helping too much... Thanks

esteban Offline Member Posts: 51 Join Date: May 2006	05-07-2009, 03:19 PM will try that, i think it will also help me to reach inbox instead of spam when sending a ticket to a client. Thanks

SteveLV702 Offline Community Moderator Posts: 987 Join Date: May 2005 Location: Henderson, Nevada	06-07-2009, 01:00 AM or you can setup "Registration Required" then user has to actually visit your helpdesk and register before can submit a ticket via email. Steve I'm Important Posting & You