TIcket Filters if null then bypasses the filter

Mark Worsnop · **TIcket Filters if null then bypasses the filter -** 23-12-2006, 03:29 PM

I have some ticket list filters set up to show just the tickets assigned to certain people. However if that person does not have any tickets assigned it shows the entire list of tickets. It works fine if the user has at least one ticket.

Is this a bug or is there a way to make this work?

triller · 24-12-2006, 02:08 AM

Yes, the problem does exist, it's just a simple improvement, isn't it ?

Display the 'zero' result but not list all of tickets which's confused most of users.

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Mark Worsnop Offline Member Posts: 36 Join Date: Dec 2006	TIcket Filters if null then bypasses the filter - 23-12-2006, 03:29 PM I have some ticket list filters set up to show just the tickets assigned to certain people. However if that person does not have any tickets assigned it shows the entire list of tickets. It works fine if the user has at least one ticket. Is this a bug or is there a way to make this work?

triller Offline Member Posts: 52 Join Date: Apr 2006	24-12-2006, 02:08 AM Yes, the problem does exist, it's just a simple improvement, isn't it ? Display the 'zero' result but not list all of tickets which's confused most of users.