Ticket notes not printed /exported to PDF

Sjelle · **Ticket notes not printed /exported to PDF -** 15-11-2006, 12:10 AM

Hi Guys,

After some testing I found out that when printing (plain text) or exporting a ticket to PDF, the ticket notes are not included.

Sometimes I can be quite usefull to have them on the print/exported pdf.

Maybe a Bug ? Or can we look even further and let the user choose between adding them to the ticket or just printing/exporting the ticket posts ?

Suggestions are welcome !!!!

supportskins · 15-11-2006, 09:53 AM

I believe this is in the TODO list

ppehrson · 22-01-2008, 03:44 PM

Actually they should also include the custom fields, user contact etc.

AndyHCPS · 23-01-2008, 06:58 PM

Yes it's not much use at the moment. I end up having to print the screen as it is!

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supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	15-11-2006, 09:53 AM I believe this is in the TODO list

ppehrson Offline New Member Posts: 2 Join Date: Jan 2008	22-01-2008, 03:44 PM Actually they should also include the custom fields, user contact etc.

AndyHCPS Offline Member Posts: 30 Join Date: Jul 2007	23-01-2008, 06:58 PM Yes it's not much use at the moment. I end up having to print the screen as it is!