Ticket Submission Time

haider12 · 06:34 AM

Is there any feature of ticket aging?

By ticket aging I mean feature of telling the user or staff that lets say 'X' ticket has been submitted for 'Y' days?

note: I am using Support Suite 3.00.32

Waiting for reply

supportskins · 25-09-2006, 08:27 AM

It would be a good idea to upgrade to the latest stable version as v3.00.32 is quite old and the software has undergone numerous changes ever since.

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haider12 Offline New Member Posts: 3 Join Date: Sep 2006	Ticket Submission Time - 25-09-2006, 06:07 AM Is there any feature of ticket aging? By ticket aging I mean feature of telling the user or staff that lets say 'X' ticket has been submitted for 'Y' days? note: I am using Support Suite 3.00.32 Waiting for reply Last edited by haider12; 25-09-2006 at 06:34 AM.

supportskins Offline Senior Member Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India	25-09-2006, 08:27 AM It would be a good idea to upgrade to the latest stable version as v3.00.32 is quite old and the software has undergone numerous changes ever since. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/