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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 52 Join Date: Dec 2005 |  Ticket Views are Shared? -
24-01-2006, 01:47 PM
v3.0.32 / Win32 Why are ticket views shared? Such that if I and another staff member are logged in, and we're both on the default view. If I sort by Owner, when he and I both refresh, we're both looking at my new sorted view. When he fights back and sorts it by last response, then I am also looking at it. |
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