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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 4 Join Date: Mar 2006 | Tickets are not showing in SupportSuite -
15-03-2006, 03:33 PM
Tickets are successfully submitting into help desk and receiving notification, from the user end they can reply to ticket, but it is not just showing in staff view. Is anything we need to configure? |
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(#2)
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| New Member Posts: 4 Join Date: Mar 2006 |
16-03-2006, 04:02 PM
I got it. Thanks again. |
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| showing, supportsuite, tickets |
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