 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member Posts: 121 Join Date: Oct 2007 | Tracking logins of staff? -
03-04-2008, 01:01 AM
Dear All, I am wondering if there is any feature that you can track logins of users? i.e if joe bloogs logs into the staff panel on 12/03/2008 @ 12:35pm will this be logged anywhere? |
| | |
|
(#2)
|
| Operations Manager  Posts: 4,926 Join Date: Jan 2006 Location: United Kingdom |
03-04-2008, 08:15 AM
Hi Joshuah, No, this is not logged anywhere other inside of your system PHP logs, where you would have to filter out /staff/index.php*login* calls. -------------------------------------------------------------------
|
| | |
|
(#3)
|
| Member Posts: 121 Join Date: Oct 2007 |
03-04-2008, 09:41 PM
Quote:
| |
| | |
|
(#4)
|
| Operations Manager Posts: 4,926 Join Date: Jan 2006 Location: United Kingdom |
03-04-2008, 09:49 PM
Sure, if you wish to request the feature. -------------------------------------------------------------------
|
| | |
|
(#5)
|
| Member Posts: 121 Join Date: Oct 2007 |
03-04-2008, 09:57 PM
|
| | |
|
| Tags |
| logins, staff, tracking |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Using Template Groups - A Tutorial | Matthew | How do I? | 5 | 07-05-2008 10:37 AM |
| Staff / user tracking | Corbets | How do I? | 6 | 03-01-2008 03:17 PM |
| Alerts vs Departments vs Staff | PeteV | How do I? | 2 | 03-08-2007 06:56 PM |
| relationships between staff members, groups, and departments | Anne Wilson | SupportSuite, eSupport and LiveResponse | 3 | 13-11-2006 03:27 PM |
| v3.00.27 Stable Available | Varun Shoor | News and Announcements | 1 | 05-12-2005 10:21 PM |
Linear Mode
