Turn Off visitor tracking

kalpan_vyas · **Turn Off visitor tracking -** 22-10-2008, 11:16 PM

Hi

How can I turn off visitor tracking? I still want functionality of Live Response like Chat and filtering active and pending chats.

I want this because of bandwidth usage issue. just to give you idea I've used more then 3GB in a week

Any help much appreciated.

Thanks
KK

MarcG · 23-10-2008, 07:16 AM

I don't know what exactly you mean, but visitor tracking (I only have eSupport, and there is no such thing) is something that is normally done on the server itself. The only thing transfered is a cookie and that is something you have transfered anyways.

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kalpan_vyas Offline New Member Posts: 5 Join Date: Jun 2008	Turn Off visitor tracking - 22-10-2008, 11:16 PM Hi How can I turn off visitor tracking? I still want functionality of Live Response like Chat and filtering active and pending chats. I want this because of bandwidth usage issue. just to give you idea I've used more then 3GB in a week Any help much appreciated. Thanks KK

MarcG Offline Member Posts: 35 Join Date: Sep 2008 Location: Wiesbaden, Germany	23-10-2008, 07:16 AM I don't know what exactly you mean, but visitor tracking (I only have eSupport, and there is no such thing) is something that is normally done on the server itself. The only thing transfered is a cookie and that is something you have transfered anyways.