Uh... Just Curious on the Live Chat Button

herotm · **Uh... Just Curious on the Live Chat Button -** 31-05-2009, 05:53 PM

is there a way when visitors click Live Chat, it goes directly to chat instead of choosing the department and inserting their names and emails?

craigbrass · 31-05-2009, 08:27 PM

Not currently, no. I think this was requested as a feature for V4, tho.

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herotm Offline New Member Posts: 2 Join Date: May 2009	Uh... Just Curious on the Live Chat Button - 31-05-2009, 05:53 PM is there a way when visitors click Live Chat, it goes directly to chat instead of choosing the department and inserting their names and emails?

craigbrass Offline Senior Member Posts: 7,531 Join Date: Jun 2005 Location: Cumbria, UK	31-05-2009, 08:27 PM Not currently, no. I think this was requested as a feature for V4, tho. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako