Upgrade Revert Required?

DigitalAir · **Upgrade Revert Required? -** 01-03-2009, 08:06 PM

Hi there,

i ahev just selected to upgrage my version to xxx and now can see the following "Upgrade Revert Required" when looking at the Manage templates.

What action do i need to do? Will this casue me any problems?

I also noticed that it changed my time zone after i upgraded!

many thanks in advance

supportskins · 01-03-2009, 08:14 PM

Quote:

i ahev just selected to upgrage my version to xxx and now can see the following "Upgrade Revert Required" when looking at the Manage templates.

What action do i need to do? Will this casue me any problems?

You need to reset these templates and redo from scratch.

Quote:

I also noticed that it changed my time zone after i upgraded!

You need to change this for each staff user under:
Staff CP > Preferences > Settings

DigitalAir · 01-03-2009, 08:25 PM

thanks but i cant see why i needed to do this as i have not changed anything in the templates? is this normal to have to do this after an upgrade?

**Jamie Edwards** · 01-03-2009, 09:13 PM

Yes, this is normal - the "Upgrade revert required" means that your templates need updating with the new version; regardless of whether or not you have customised them.

DigitalAir · 01-03-2009, 09:16 PM

thanks!!

supportskins · 02-03-2009, 06:59 AM

If you fail to restore these templates then the software may not function as it is supposed to.

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DigitalAir Offline New Member Posts: 22 Join Date: Mar 2009	Upgrade Revert Required? - 01-03-2009, 08:06 PM Hi there, i ahev just selected to upgrage my version to xxx and now can see the following "Upgrade Revert Required" when looking at the Manage templates. What action do i need to do? Will this casue me any problems? I also noticed that it changed my time zone after i upgraded! many thanks in advance

DigitalAir Offline New Member Posts: 22 Join Date: Mar 2009	01-03-2009, 08:25 PM thanks but i cant see why i needed to do this as i have not changed anything in the templates? is this normal to have to do this after an upgrade?

DigitalAir Offline New Member Posts: 22 Join Date: Mar 2009	01-03-2009, 09:16 PM thanks!!

supportskins Offline Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India	02-03-2009, 06:59 AM If you fail to restore these templates then the software may not function as it is supposed to. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/