I'm running Kayako on my site, and at this time i'm not using all the great features of the Support Center. I'm just using the features so i can manage all of our e-mail and "tickets" since it does a fantastic job with that. Also, i'm looking to rid ourselves of Live Chat from Timpani ( LivePerson ).
Here's my scenario. I'm running Kayako in a password-protected directory (i.e.
http://www.domain.com/secret/ ). If i want to place a link to use the Live Support features i have to use
http://www.domain.com/secret/visitor...iables=go-here. Now obviously this won't work since it's referencing a script in a password-protected directory. Is there any good way i can use the Live Support functionality on my site without referencing my 'secret' Kayako directory?