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(#1)
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| Member  Posts: 1,259 Join Date: Apr 2007 Location: Toronto Canada | Version number after upgrade -
08-08-2007, 12:44 PM
After upgrading, how come when you log into admin cp it says 3.11.01 however on the login screen it still displays 3.10.02. It also shows the copyright info that I had already removed previously.
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(#2)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
08-08-2007, 01:20 PM
You did run the upgrade tool didn't you rather than only uploading the files?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#3)
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| Member Posts: 1,259 Join Date: Apr 2007 Location: Toronto Canada |
08-08-2007, 01:22 PM
LOL...um...no...hahahaha...let me see if I can figure that one out.
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(#4)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
08-08-2007, 01:23 PM
I must admit it isn't clear that you must do that if you don't read the manual (which most people choose not to do - including me). I think there should be some sort of detection system to detect if the files you have requires a DB upgrade and if it does, redirect you when you try to get into the admin area. That would sort this.
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#5)
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| Member Posts: 1,259 Join Date: Apr 2007 Location: Toronto Canada |
08-08-2007, 01:27 PM
Its true...I'm not the one who does these things normally which is why I don't know...just tired of waiting and wanting to get things sorted myself. Thats why I love this forum...always someone to help. I just ran the upgrade thingy and it works now...next time I will remember this. Thanks Craig. |
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(#6)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
08-08-2007, 01:33 PM
Your welcome as always.
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#7)
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| Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK |
08-08-2007, 01:46 PM
Just posted a feature request for the admin area detect at Detect Upgrade Script Needs to be Run Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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