WHMCS Integration - Page 5

**Jamie Edwards** · 27-11-2007, 02:24 PM

Quote:

Originally Posted by craigbrass

Quote:

What I'd LIKE to see is a "template" of some kind, so we can redirect users to the proper area on replies (ie: links in email) , instead of to the "support area". Confusing clients is bad, getting them all into the secure whmcs area is good.

Just picked up on that and totally agree. Links should be the link to whichever medium the ticket is submitted via.

Jamie: Comments?

Feel free to submit a feature request; it may be viable for V3.

craigbrass · 27-11-2007, 02:28 PM

Done. E-mails -> Link to ticket according to whether submitted via WHMCS etc

**Jamie Edwards** · 11:02 AM

Please use this thread for discussion: Support Suite integration with WHMCS [MERGED]

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craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	27-11-2007, 02:28 PM Done. E-mails -> Link to ticket according to whether submitted via WHMCS etc Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako