WHMCS Integration: Knowlegebase Suggestion Problem

Neil-UKWSD · **WHMCS Integration: Knowlegebase Suggestion Problem -** 01-07-2008, 02:02 PM

Hi,

I've been working on our integration with WHMCS and found that the KB suggestions when opening a ticket do not load within the WHMCS integration but rather take the user out to the regular SupportSuite layout.

Is there some way to fix this so it opens them within the integration?

Also does anyone know if/when the search will be fixed so it works with the integration?

Neil-UKWSD · 01-07-2008, 02:35 PM

Hi,

No sooner has I posted than I found the solution, simpy editing the irssuggestion template and removing the baseurl and setting it to knowledgebase.php did the trick.

Now if only the KB and downloads search worked!

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Neil-UKWSD Offline Member Posts: 865 Join Date: Jun 2003 Location: United Kingdom	01-07-2008, 02:35 PM Hi, No sooner has I posted than I found the solution, simpy editing the irssuggestion template and removing the baseurl and setting it to knowledgebase.php did the trick. Now if only the KB and downloads search worked! Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk