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(#1)
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| New Member Posts: 8 Join Date: Mar 2009 | Connection Issue -
23-03-2009, 04:54 AM
Here is my error: 03/23/2009 00:51:50 A communication with the server has failed. Details: 03/23/2009 00:51:50 An error occurred while attempting to communicate with the server (online 00:00:00): The session has expired. Error: <No extended error information available> I recently upgraded to the latest live response suggested by a DEV here. Is this something I could fix by altering some PHP? Or is this just my web server? I just changed webservers and everything was fine until now. Thanks if anyone can help. |
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(#2)
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| Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India |
23-03-2009, 08:31 AM
Open your config.php and change: Code: $_SWIFT["disablesessionipcheck"] = false; Code: $_SWIFT["disablesessionipcheck"] = true; Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 8 Join Date: Mar 2009 | No -
23-03-2009, 01:35 PM
No, it didn't. I am just going to give up and use something else because I have already tried moving web servers and no luck. My web server blames it on the application even though the error states it is a server problem.
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(#4)
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| Senior Member Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India |
23-03-2009, 01:39 PM
Have you tried contacting Kayako? Also have you looked into this - https://support.kayako.com/index.php...barticleid=107 Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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(#5)
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| New Member Posts: 8 Join Date: Mar 2009 |
23-03-2009, 02:12 PM
Thanks for this. This seems like it could help me. I will give it a try and let you know!!
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(#6)
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| Operations Manager Posts: 7,372 Join Date: Jan 2006 Location: England, UK |
23-03-2009, 03:23 PM
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