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(#1)
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(#2)
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| Senior Member Posts: 7,511 Join Date: Jun 2005 Location: Cumbria, UK |
29-11-2008, 07:50 PM
Have you actually accepted the chat on the windows application (you have to double click on the requesting user)?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#3)
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(#4)
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| Senior Member Posts: 7,511 Join Date: Jun 2005 Location: Cumbria, UK |
29-11-2008, 09:11 PM
Yes, and its still not working? What versions of the core (shown on the /staff/ login page) and the winapp (Help -> About) are you running? Also, have you modified any templates?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#5)
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(#6)
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| Senior Member Posts: 7,511 Join Date: Jun 2005 Location: Cumbria, UK |
30-11-2008, 10:56 AM
And the version of the core php software (shown on /staff/)?
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#7)
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| Senior Member Posts: 5,214 Join Date: Aug 2006 Location: Mumbai, India |
01-12-2008, 01:33 PM
It would be a good idea to contact Kayako Support from - https://members.kayako.net/ Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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