ENH: Set Startup Status & Offline not disconnect LiveResponse

[dax]

It would be great if we could set our startup status. I do not take support chats, but need to be able to chat with other support people. I also use LiveResponse to view tickets etc. Everytime I start the app, I have to set my status to away. It would be nice if I could set the status that I want the system to startup with. It helps me so I don't forget then have chat requests coming to me when no one else is on (and I'm away from my PC).

It would also be great if the status setting was just that, your status, and not your connection state. Meaning, I would prefer to have the icon on the site say we are offline whe I'm in offline mode, but still let me be connected and chatting with other customer support reps and using LiveResponse. So there should be a connected/disconnected control that is different then the "Offline" status. Thoughts?

Dax

[Ryan Lederman]

Thanks for the suggestion, Dax. Actually, this sort of thing has been proposed in the past - sort of an "Appear Offline" status.

We're aware that customers want this feature, and we'll do our best to see that it gets introduced into the code base soon.

Thanks,

[HollyRidge]

I second this. I would really like to see this applied to the code. Would like to see able to add custom statuses as well.