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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
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| Member Posts: 138 Join Date: Apr 2006 | Feature Request: Reports - Summary Average Response Time -
13-02-2007, 08:04 PM
I would like to see reports that show a summary of the Average Response Time and Average Resolution Time for closed tickets. Right now there is simply an average for each individual ticket. Beefing up the reporting feature would be really nice! Thanks, Cliff. |
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| average, feature, reports, request, response, summary |
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