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sqzdog Offline
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Join Date: Jun 2007
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Question How to change text on Forced/Request chat - 01-08-2007, 09:09 PM

When I do a force chat, the user has a window pop up that says

" Need Assistance? Click "Chat Now" to chat with a Live Operator."

How do I change this language?
   
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craigbrass Offline
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02-08-2007, 09:12 AM

Admin CP -> Languages -> Manage Phrases and look for proactivemsg.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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