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(#1)
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| New Member Posts: 5 Join Date: Oct 2008 | i cant login to liveresponse -
29-10-2008, 03:01 AM
Hi i cant connect to that live response.. i dont even know where to register and i get this error 10/28/2008 19:52:42 Trying to log into account "Admin" with status 'Online' with URL: Index of / 10/28/2008 19:52:42 A communication with the server has failed. Details: File not found. Is this the correct URL, or does the server support this application? 10/28/2008 19:52:42 An error occurred while attempting to communicate with the server (online 00:00:00): The server returned an error response. Data: (<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body> <h1>Not Found</h1> <p>The requested URL /winapp/index.php was not found on this server.</p> <p>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.</p> <hr> <address>Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.8b mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at limetonnet.com Port 80</address> </body></html> ) Error: File not found. Is this the correct URL, or does the server support this application? PLZ HELp |
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(#2)
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| Community Moderator Posts: 730 Join Date: Jan 2005 |
29-10-2008, 03:12 AM
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1) It wasn't uploaded (upload it) 2) It's not where it's expected (bad path in the configuration?) It's looking in the root of the site; IE: example.com/winapp/index.php Is that where Kayako was installed? Is it installed? | |
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(#3)
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| New Member Posts: 5 Join Date: Oct 2008 |
29-10-2008, 07:04 PM
wait wait HOW DO I INTSALL IT ON MY SITE IF I CANT LOG IN? DONT I HAVE TO LOG IN GET THE CODE THEN INTSALL AND STUFF PLZ TELL ME HOW TO INSTALL IT Thank you |
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(#4)
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| Operations Manager  Posts: 7,373 Join Date: Jan 2006 Location: England, UK |
29-10-2008, 07:12 PM
Hi there, The installation manual is provided with your download, under the "/help/" folder. On what domain do you have LiveResponse installed? -------------------------------------------------------------------
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(#5)
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| New Member Posts: 5 Join Date: Oct 2008 |
29-10-2008, 07:41 PM
its Limetonnet.com (still making) and i dont see help
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(#6)
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| New Member Posts: 5 Join Date: Oct 2008 |
29-10-2008, 07:43 PM
well can one of you install it for me?
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(#7)
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| Operations Manager Posts: 7,373 Join Date: Jan 2006 Location: England, UK |
29-10-2008, 07:44 PM
Hi sadekula, You haven't purchased a license for that domain, so you cannot install it. No one here will install it for you, either. -------------------------------------------------------------------
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(#8)
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| New Member Posts: 5 Join Date: Oct 2008 |
29-10-2008, 07:47 PM
then whats the POINT? of FREE TRAIL
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(#9)
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| Operations Manager Posts: 7,373 Join Date: Jan 2006 Location: England, UK |
29-10-2008, 07:49 PM
Quote:
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