 |
LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| New Member  Posts: 5 Join Date: Aug 2007 |  I get this when i try to login to my support suite with the winapp -
12-02-2008, 02:15 AM
please look at the thumbnail below i would applicate any help Unlimited Support 24/7 thats reliable and willing to serve (864)-641-0664 or (864)-541-9035 http://www.area51web.net |
| |  |
|
(#2)
|
| Member  Posts: 1,284 Join Date: Apr 2007 Location: Toronto Canada |
12-02-2008, 02:35 AM
So did you try upgrading? |
| | |
|
(#3)
|
| New Member Posts: 5 Join Date: Aug 2007 |
12-02-2008, 02:36 AM
Quote:
yes Unlimited Support 24/7 thats reliable and willing to serve (864)-641-0664 or (864)-541-9035 http://www.area51web.net | |
| | |
|
(#4)
|
| Member Posts: 1,284 Join Date: Apr 2007 Location: Toronto Canada |
12-02-2008, 02:37 AM
And you still get the error after upgrading? |
| | |
|
(#5)
|
| Member Posts: 1,284 Join Date: Apr 2007 Location: Toronto Canada |
12-02-2008, 02:38 AM
Try completely uninstalling it...then reinstalling it...then ensure that your product url is set correctly. |
| | |
|
(#6)
|
| New Member Posts: 5 Join Date: Aug 2007 |
12-02-2008, 02:38 AM
yes Unlimited Support 24/7 thats reliable and willing to serve (864)-641-0664 or (864)-541-9035 http://www.area51web.net |
| | |
|
(#7)
|
| New Member Posts: 5 Join Date: Aug 2007 |
12-02-2008, 02:43 AM
completely this is not a fresh install my esupport had alot in it that i will loose. my kb and thats just a start... product url is set correctly Unlimited Support 24/7 thats reliable and willing to serve (864)-641-0664 or (864)-541-9035 http://www.area51web.net |
| | |
|
(#8)
|
| Senior Member Posts: 5,328 Join Date: Jun 2005 Location: Cumbria, UK |
12-02-2008, 08:46 AM
Try http://hotfix.kayako.com/download/lr...4-UNSTABLE.exe What version of the core php application (shown on staff / admin area login) are you running? Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#9)
|
| Senior Member  Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India |
12-02-2008, 09:27 AM
This pop up warning is harmless and should not affect the functioning of the software. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
|
(#10)
|
| Senior Member Posts: 5,328 Join Date: Jun 2005 Location: Cumbria, UK |
12-02-2008, 09:33 AM
Look in the background window tho. It says it isn't connecting. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#11)
|
| New Member Posts: 5 Join Date: Aug 2007 | 
12-02-2008, 09:41 AM
exactly but after having gone thorugh many things and with support as well lost everything i hav in my esupport the backup i did inside esupport using there backup did not back everything up my fault should have used phpmyadmin... anyway har to dump it all and do a clean fresh install and now i got to redo my KB, downloads Ect...  this is not good i now a sour taste of kayako in my mouth Unlimited Support 24/7 thats reliable and willing to serve (864)-641-0664 or (864)-541-9035 http://www.area51web.net |
| | |
|
(#12)
|
| Operations Manager  Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom |
12-02-2008, 11:55 AM
Hi area51web, If you are having problems connecting to your installation, please submit a support ticket. It may be that there is a problem on your own network or computer, and that your server is fine. However, we will not know this unless we can trace the problem. -------------------------------------------------------------------
|
| | |
|
| Tags |
| suite, support, winapp |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Setting up Support Suite | larikn | Installation & Upgrading | 1 | 10-09-2007 10:00 AM |
| New Build: 3.10.02 STABLE | Ryan Lederman | News and Announcements | 0 | 05-03-2007 09:53 PM |
| eSupport to Support Suite Upgrade Query | NS-Icon | Presales Questions | 2 | 21-08-2006 03:34 PM |
Linear Mode
