Kayako logo
LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
prentice Offline
New Member
 
Posts: 2
Join Date: Nov 2007
the installation of live response on the server is depricated. please notify your sy - 16-11-2007, 03:17 PM

this is the error i get when i try to use live response any suggestions.

"the installation of live response on the server is depricated. please notify your system adminstrator"
   
Reply With Quote
  (#2) Old
Jamie Edwards Offline
Operations Manager
 
Jamie Edwards's Avatar
 
Posts: 5,272
Join Date: Jan 2006
Location: United Kingdom
16-11-2007, 03:28 PM

Hi there,

It means in order to use the version of the desktop application you have installed, you need to upgrade your SupportSuite. Please can you post the URL of your support desk?


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
  • This is not an official support forum - submit a support ticket.
   
Reply With Quote
  (#3) Old
prentice Offline
New Member
 
Posts: 2
Join Date: Nov 2007
16-11-2007, 03:31 PM

thanks jamie for you help
   
Reply With Quote
  (#4) Old
bear Offline
Community Moderator
 
Posts: 688
Join Date: Jan 2005
16-11-2007, 07:04 PM

prentice, you missed this request:
"Please can you post the URL of your support desk?"
   
Reply With Quote
Reply

Tags
depricated, installation, live, notify, response, server

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Syncworks installation problems jenglish SyncWorks 10 29-03-2007 05:01 PM
Live response logging out. manly LiveResponse Desktop Application 1 15-02-2007 05:18 PM
URL to connect to my server during trial ozzee LiveResponse Desktop Application 10 22-01-2007 03:20 PM
WinApp logs out constantly WireNine LiveResponse Desktop Application 87 03-11-2006 07:38 PM
connection problem inteltechs InstaAlert 5 27-04-2006 12:23 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46