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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
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(#76)
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| Operations Manager  Posts: 5,270 Join Date: Jan 2006 Location: United Kingdom |
19-02-2008, 03:31 PM
Hi TJ, Please see my post above about it. Many thanks, -------------------------------------------------------------------
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(#77)
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| New Member Posts: 20 Join Date: Jun 2003 |
20-02-2008, 01:53 AM
Quote:
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(#78)
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| Senior Member Posts: 5,576 Join Date: Jun 2005 Location: Cumbria, UK |
20-02-2008, 09:31 AM
Yea, it has been confirmed as a memory leak so will effect everyone using that version. As Jamie said, it will be fixed very soon. Icon Headquarters - Its Elixir - Web2Messenger |
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(#79)
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| New Member Posts: 4 Join Date: Feb 2008 |
20-02-2008, 01:49 PM
This memory leak issue is starting to be a major problem for us. I have inserted a picture of exactly how much memory this program leaks within a 2 hour period on our computers. This is a critical error we need fixed as it is effecting our support. Thanks. |
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(#80)
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| Operations Manager Posts: 5,270 Join Date: Jan 2006 Location: United Kingdom |
20-02-2008, 02:16 PM
Hi mtg212, Thank you, we are certainly aware of the problem and will be releasing a fix soon (hopefully this evening). -------------------------------------------------------------------
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(#81)
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| Member Posts: 53 Join Date: Jan 2008 |
20-02-2008, 06:17 PM
Quote:
it seems that the win32 application is calling IE to display the tickets and so one, you should make version which is using firefox, then it will prevent that kind of miscrosoft mess.. | |
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(#82)
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| New Member Posts: 14 Join Date: Mar 2007 |
20-02-2008, 11:36 PM
Presently using Ver 3.1.1.48 Unstable, just wanted to check whether a 'fix' has since been published please. Has this been resolved then? |
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(#83)
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| New Member Posts: 13 Join Date: Feb 2008 |
21-02-2008, 12:44 AM
People, I'm sure they are working as quickly as they can. be patient and have faith... They got it up and running extremely quickly after it went down due to the MS update. Sadly most of you do not practice good form when it comes to mission critical applications, it was discussed in brief earlier in this thread. If you want them to fix it right, give them time, if you want an app thats full of holes that you'll complain about more, I'm sure that they'll hand something out to you and say good luck but no guarantees. I for one can wait, and not complain, yes I want it the fix yesterday or the day before, but hey, they want to do a good job for everyone here... So give them a break...  Check back soon, check back often, don't complain... |
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(#84)
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| Member  Posts: 1,308 Join Date: Apr 2007 Location: Toronto Canada |
21-02-2008, 01:52 AM
Quote:
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(#85)
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| Senior Member Posts: 5,576 Join Date: Jun 2005 Location: Cumbria, UK |
21-02-2008, 08:40 AM
Yep, I agree. Posting every 5 minutes here complaining isn't going to get it done any quicker. Icon Headquarters - Its Elixir - Web2Messenger |
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(#86)
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| New Member Posts: 12 Join Date: Mar 2005 |
21-02-2008, 04:29 PM
If you need any more detailed information please let me know. I tried this from a Windows XP and Windows Vista machine with all the latest Microsoft Updates. |
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(#87)
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| Developer  Posts: 128 Join Date: Feb 2006 Location: Columbus, OH |
21-02-2008, 06:55 PM
Here is a development build. I have fixed two memory leaks that I have detected. The huge memory leak problem is no longer occurring on my system, but I need confirmation from some users. This build should fix the issue. Can some of you try it and let me know the results? http://hotfix.kayako.com/download/lr...0-UNSTABLE.exe Edit: I'm sorry, I have corrected the URL above. -------------------------------------------------------------------
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(#88)
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| New Member Posts: 4 Join Date: Feb 2008 |
21-02-2008, 06:59 PM
Hey your link does not work for some reason???????? Or is it just my computer???? Thanks. |
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(#89)
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| Operations Manager Posts: 5,270 Join Date: Jan 2006 Location: United Kingdom |
21-02-2008, 07:11 PM
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(#90)
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| New Member Posts: 4 Join Date: Feb 2008 |
21-02-2008, 07:18 PM
I uninstalled the old version and installed this new versino but am getting some file errors when installing but the program seems to be running fine after install. Just wanted to let you know. |
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| Tags |
| crashes, latest, liveresponse, update, windows |
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LinkBack to this Thread: http://forums.kayako.com/f57/latest-windows-update-crashes-liveresponse-15620/ | ||||
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