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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.

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ziaka Offline
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Live chat button on SSL page - 10-01-2007, 07:25 PM

When I try to use the live chat button on a SSL page I get a warning. Is there any way to configure it to work with SSL?

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Ryan Lederman Offline
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10-01-2007, 08:35 PM

the javascript file that the button uses must also come from an HTTPS source, or you will get a warning about "secure and unsecure items"


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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ziaka Offline
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10-01-2007, 10:56 PM

I cant get it to work in IE7. It works in Firefox by adding an S to the http, but its still not working in IE7.

Am I missing something?
   
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Ryan Lederman Offline
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10-01-2007, 11:03 PM

did you check that the javascript itself doesn't reference any extenal files from http?


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atDev Offline
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07-03-2007, 01:13 AM

Yes we set https in the live support javascript include. It does not work. Let us know where it sets the image file.
   
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Roger Clark Offline
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07-03-2007, 07:57 PM

Can you link me to the page that is having this problem?


Roger Clark (roger.clark ]at[ kayako.com)
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