Live response 100% CPU

**Live response 100% CPU -** 28-06-2006, 02:38 PM

Hi

for months now i keep finding sometimes my systems going slow.

when i double click the live response system tray icon it does nothing.

I go to task manager to see liveresponse.exe is running at around 99% CPU i close it then everythings working fine.

i reopen and after sometime it does the same again.

This is on my PC, laptop and office workstation. all running windows XP sp2.

It also happened on a windows vista machine after sometime. (not that live response works properly on vista anyway).

anyone know a fix for this?

I have 6-6-6a build and has been the same with all builds i have ever had.

***Roger Clark*** · 28-06-2006, 02:50 PM

Just a quick question - are you using the SIP phone plugin?

28-06-2006, 02:54 PM

no just normal

***Roger Clark*** · 28-06-2006, 04:12 PM

Thanks.

I never see this, but that isn't very surprising. Developers don't often see these bugs happening; that would make things too easy, I guess. :P

You say that it happens after you leave it running for "some time" -- how long? An hour? Two? A day or more?

And you can't get it to respond after it maxes the CPU? Does it ever come down and let you work again, or do you always have to kill it?

**Digital Mayhem** · 28-06-2006, 04:16 PM

I'm running LR with the SIP Plugin and I never get anywhere close to 50% CPU let alone 100%

28-06-2006, 06:00 PM

Hi,

today its happening soon i load it up, tried rebooting. just uninstalled and about to reinstall.

Normally it maybe after a hour sometimes, sometimes 3, sometimes never! its hit or miss really.

**Digital Mayhem** · 28-06-2006, 07:23 PM

What are you system specs?

28-06-2006, 07:26 PM

The laptop am on now, is a brand new Sony Vaio Cetrino Pentium M 740 - 1.73Ghz, 1GB Ram, XP Home SP2.

Other computer:

Pentium 4, 3.4Ghz, 512MB Ram, Win XP Pro SP2.

Neil-UKWSD · 29-06-2006, 12:00 AM

Hi,

I too see the CPU spikes with LR, mine tend to happen if I have lost connection to the server for one reason or another (such as unplugging the network cable).

29-06-2006, 12:04 AM

i uninstalled and reinstalled before, and its not happened for a few hours now

but i know it will come back.

Neil, maybe its because we both run busy hosts, maybe it cant handle to many visitors lol.

DF-Duncan · 01-08-2006, 04:40 PM

We have seen this happen mainly when the connection to the server has been lost. Once it has reconnected, the CPU sometimes goes to 100%

***Roger Clark*** · 01-08-2006, 07:54 PM

Has it happened with the most recent hotfix build? I can't reproduce it with the latest version.

However, that doesn't rule out a problem. I'll look into this more thoroughly.

pappubhai · 16-08-2006, 03:32 AM

Yes we have seen this too. We have the latest build. Usually killing the process and restarting the app works.

the run time could be a few minutes to a couple days but we notice this happening atleast 2 to 3 times a month.

16-08-2006, 01:04 PM

i see it in the .95 build too. I found it happens after i power on my laptop after it being in hibernate.

***Roger Clark*** · 21-08-2006, 07:32 PM

Can anyone else confirm that it happens after hibernation?

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*Roger Clark* Offline Developer Posts: 128 Join Date: Feb 2006 Location: Columbus, OH	28-06-2006, 02:50 PM Just a quick question - are you using the SIP phone plugin? Roger Clark (roger.clark ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

chrisbuk112 Guest Posts: n/a	28-06-2006, 02:54 PM no just normal

Digital Mayhem Online Community Moderator Posts: 888 Join Date: May 2005 Location: Henderson, Nevada	28-06-2006, 04:16 PM I'm running LR with the SIP Plugin and I never get anywhere close to 50% CPU let alone 100%

chrisbuk112 Guest Posts: n/a	28-06-2006, 06:00 PM Hi, today its happening soon i load it up, tried rebooting. just uninstalled and about to reinstall. Normally it maybe after a hour sometimes, sometimes 3, sometimes never! its hit or miss really.

Digital Mayhem Online Community Moderator Posts: 888 Join Date: May 2005 Location: Henderson, Nevada	28-06-2006, 07:23 PM What are you system specs?

chrisbuk112 Guest Posts: n/a	28-06-2006, 07:26 PM The laptop am on now, is a brand new Sony Vaio Cetrino Pentium M 740 - 1.73Ghz, 1GB Ram, XP Home SP2. Other computer: Pentium 4, 3.4Ghz, 512MB Ram, Win XP Pro SP2.

Neil-UKWSD Offline Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom	29-06-2006, 12:00 AM Hi, I too see the CPU spikes with LR, mine tend to happen if I have lost connection to the server for one reason or another (such as unplugging the network cable). Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

chrisbuk112 Guest Posts: n/a	29-06-2006, 12:04 AM i uninstalled and reinstalled before, and its not happened for a few hours now but i know it will come back. Neil, maybe its because we both run busy hosts, maybe it cant handle to many visitors lol.

DF-Duncan Offline New Member Posts: 27 Join Date: Jun 2003	01-08-2006, 04:40 PM We have seen this happen mainly when the connection to the server has been lost. Once it has reconnected, the CPU sometimes goes to 100% Duncan Knapper Director - DataFlame Internet Services Ltd UK Web Hosting

pappubhai Offline New Member Posts: 6 Join Date: Dec 2004	16-08-2006, 03:32 AM Yes we have seen this too. We have the latest build. Usually killing the process and restarting the app works. the run time could be a few minutes to a couple days but we notice this happening atleast 2 to 3 times a month.

chrisbuk112 Guest Posts: n/a	16-08-2006, 01:04 PM i see it in the .95 build too. I found it happens after i power on my laptop after it being in hibernate.

*Roger Clark* Offline Developer Posts: 128 Join Date: Feb 2006 Location: Columbus, OH	21-08-2006, 07:32 PM Can anyone else confirm that it happens after hibernation? Roger Clark (roger.clark ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.