LiveReponse MOSTLY working under WINE now (Linux)

[larwilliams2]

Hi guys,

Using the most recent version of WINE (0.9.57, set to claim to be Windows XP and a fresh install), LiveResponse 3.1.1.61 STABLE installs and runs. Everything appears to be working, except the Live Chat. If someone initiates a Live Chat, The "someone wants to chat" prompt appears and can be used to open a chat window.

However, nothing that is typed by the visitor can be seen in the LiveResponse chat window. If I type something back, the visitor can see it (even "rep is typing" stuff works!).

I am glad progress is happening on this (not sure if you guys had anything to do with it), I am just want to know if any specific stuff or DLLs are needed for the Live Chat window part.

Thanks!
- Lawrence

[craigbrass]

Try http://hotfix.kayako.com/download/lr....61-STABLE.exe

Also, try upgrading to the latest stable version of the core (server php software) (3.20.02) remembering to revert required templates.

[Ryan Lederman]

lar, I wouldn't be too quick to blame that on WINE; the situation you described is pretty common. I would make sure you're running 3.20.03 on the server and then make sure your templates are all reverted after the upgrade like craig said. If you still have a problem, file a support ticket.

[smemorex]

Hello guys,
i have the same problem with latest wine 0.9.59. have Someone solved it?

[Jamie Edwards]

No - the staff user cannot see messages sent by the the end user. Unfortunately, we do support the application when running under WINE

[nibb]

I just downloaded Wine exactly for the same. I wanted to test and see if the Live chat would work with it. Its seems somebody had the same idea as me. Anyway Wine has a new version now. Have you tried it out. I will in a few minutes.

As for the problem you mention I had the problem for 2 months running on a Windows version. I dont know how but it fixed but itself, so i dont think that is actually a Wine problem or Linux one but the Winapp itself that connects to your installation.

I will update this ones i test it myself

[jbsolutios]

Hi All

I too have this working fine on a Mac using Darwine from Darwine builds for OS X

My only issue is that when I click on Add Notes, it says Loading... but does not go any further :-(

Does anyone else have any ideas please?


Many thanks

JB