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chris_kuenzel Offline
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Post LiveResponse button on webpage? - 28-08-2007, 05:21 PM

Our company had a previous version of Livereponse that allowed us to place a button on our website for clients to chat with our support technicians.

Unfortunately, the person who initially set this up is no longer with the company, and I'm unsure as to how I put the button for the new version on our website.

We're using 3.11.0

Does anyone have any ideas on this? Any help would be greatly appreciated...

Chris Kuenzel
MediNotes Corporation
   
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craigbrass Online
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28-08-2007, 05:25 PM

Staff CP -> Live Support -> Tag Generator -> HTML Button -> Copy the HTML code to your site.


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chris_kuenzel Offline
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28-08-2007, 05:44 PM

Oh, nice.

For simple question #2.... Where is Staff CP?
   
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Jamie Edwards Offline
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28-08-2007, 05:49 PM

http://www.yourdomain.com/yoursupportsuitedirectory/staff - staff control panel
http://www.yourdomain.com/yoursupportsuitedirectory/admin- administrator control panel




Jamie Edwards (jamie.edwards ]at[ kayako.com)
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chris_kuenzel Offline
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28-08-2007, 06:01 PM

Wow.... whaddaya know... it's right there.

Thanks! Much appreciated.
   
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craigbrass Online
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28-08-2007, 07:24 PM

Your welcome. Glad we could both be of assistance.


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