Liveresponse error when chatting

[rpope9042]

I have installed the latest version of liveresponse, .61.. It logs in fine, shows users visiting the site, However anytime someone, including myself clicks on the livesupport image on the site, my liveresponse client logs out with an error:

The session has expired.

Error: <No extended error information available>
12/02/2008 11:38:07 Trying to log into account "x10" with status 'Online' with URL: x10Hosting - Powered by Kayako SupportSuite Help Desk Software
12/02/2008 11:38:07 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=1&randno=105751561 128
12/02/2008 11:38:22 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=1&randno=163943171 5177
12/02/2008 11:38:37 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=1&randno=222122910 1226
12/02/2008 11:38:48 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=1&randno=221101626 1262
12/02/2008 11:38:52 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=1&randno=280312648 7275
12/02/2008 11:39:04 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=130252439 6315
12/02/2008 11:39:19 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=188442178 2364
12/02/2008 11:39:34 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=246621916 8413
12/02/2008 11:39:57 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=955442374 88
12/02/2008 11:40:12 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=153731623 537
12/02/2008 11:40:27 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=211913177 8586
12/02/2008 11:40:42 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=270102916 4635
12/02/2008 11:40:57 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=602655068 4
12/02/2008 11:41:12 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=587923936 733
12/02/2008 11:41:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=d2f1e9cc 429b8ecc553bf0ccb1b3f004&status=3&randno=271495287 98
12/02/2008 11:41:32 A communication with the server has failed. Details:
12/02/2008 11:41:32 An error occurred while attempting to communicate with the server (online 00:03:22):

The session has expired.

Error: <No extended error information available>
12/02/2008 11:44:02 Trying to log into account "x10" with status 'Online' with URL: x10Hosting - Powered by Kayako SupportSuite Help Desk Software
12/02/2008 11:44:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=281321615 71288
12/02/2008 11:44:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=118313543 1337
12/02/2008 11:44:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=700110929 1386
12/02/2008 11:44:47 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=128208315 1435
12/02/2008 11:45:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=186385701 1484
12/02/2008 11:45:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=244573087 1533
12/02/2008 11:45:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=302764741 582
12/02/2008 11:45:47 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=332630628 1631
12/02/2008 11:46:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=914528014 1680
12/02/2008 11:46:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=149632540 01729
12/02/2008 11:46:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=207822278 61778
12/02/2008 11:46:47 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=266012017 21827
12/02/2008 11:47:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=324191755 81876
12/02/2008 11:47:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=547014944 1924
12/02/2008 11:47:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=112881233 01973
12/02/2008 11:47:47 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=171079716 2022
12/02/2008 11:48:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=229257102 2071
12/02/2008 11:48:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=287444489 2120
12/02/2008 11:48:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=179518752 169
12/02/2008 11:48:47 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=761332029 2218
12/02/2008 11:49:02 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=134322941 52267
12/02/2008 11:49:17 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=192502680 12316
12/02/2008 11:49:32 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=8cc8ce7e 6fed6a2b70e15dac0c1c7ede&status=1&randno=250692418 72365
12/02/2008 11:49:32 A communication with the server has failed. Details:
12/02/2008 11:49:32 An error occurred while attempting to communicate with the server (online 00:05:25):

The session has expired.

Error: <No extended error information available>

[supportskins]

Try changing:

$_SWIFT["disablesessionipcheck"] = false;

to:

$_SWIFT["disablesessionipcheck"] = true;

in config.php. See if that fixes the issue.