LiveSupport Chat Error message

[robit]

Unable to deliver the chat message. The chat session has either ended or expired

I get the above message every single time i type a message in the chat window of Live Response, but the message i type does go through to the client. But any messages from the client do not come through to Live Response, so its a bit of a one-way chat. The client window doesnt give any errors so they think its working fine (but the messages dont come through to me).
I have tried the client (on a seperate computer) with both Firefox and IE just incase.
One of the Windows Developers at Kayako thought it might be a PHP issue, but he is not responding to my emails now.

Any suggestions would be greatly appreciated.

Product: SupportSuite
Version: 3.00.98
Build Type: UNSTABLE
Build Date: 18 Aug 2006 08:44:54 PM

[Ryan Lederman]

Can I get some staff credentials so I can verify this problem from my end?

[Ryan Lederman]

I tested your chat system from here and I was unable to reproduce any messages about the chat session ending or expired. I'll talk with Varun and see what could cause it on your end but not mine.

[Varun Shoor]

There was a bug in the system which I have since resolved. The patch has been uploaded to your installation and the commit made to CVS (http://builds.kayako.net)

Regards,

Varun Shoor