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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.

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alansp Offline
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multiple instance - 04-09-2007, 10:02 AM

Hello all,

Would it be possible in any way to log into multiple servers/livesupport account with one winapp at the same time?
   
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craigbrass Offline
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Location: Cumbria, UK
04-09-2007, 10:40 AM

It sure is. Basically, go into the WinApp and go Tools -> Options. Make sure Auto start with Windows and Auto Login are disabled.

Add all the accounts you need to here remembering the name you give them.

What you can do then is just lauch the WinApp first time then go File -> Login and select the account you wish to login to and relauch the WinApp and repeat for each account.

If you want to make it easy, create shortcuts on your desktop to like the following :-
Quote:
"C:\Program Files\Kayako\LiveResponse\LiveResponse.exe" -acct "Its Elixir"
You would replace Its Elixir with the name of each account and it will then auto login to that account on launch.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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Ryan Lederman Offline
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01-10-2007, 09:03 PM

See http://forums.kayako.com/showpost.ph...72&postcount=2 for more detailed information


Ryan Lederman (ryan.lederman ]at[ kayako.com)
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