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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
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(#1)
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| New Member Posts: 3 Join Date: Aug 2006 | Need to DL support suite on a new machine -
24-08-2006, 07:12 PM
Hey - I cannot for the life of me find where to download supportsuite. I need to install it on a new machine and need it done yesterday. Someone send me a link so I can get started? Thank you!! Int. |
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(#2)
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| Community Moderator  Posts: 888 Join Date: May 2005 Location: Henderson, Nevada |
24-08-2006, 07:15 PM
http://members.kayako.net Login and go to the Builds tab. (must have an active support/upgrade subscription) Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important Posting & You |
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(#3)
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| New Member Posts: 3 Join Date: Aug 2006 |
24-08-2006, 08:52 PM
Thank you Steve. I went there, I see a long list and all say that there are no files available for download Version: 3.00.98 (CVS) - 24 Aug 2006 01:12 AM No Files Available for Download Version: 3.00.98 (UNSTABLE) - 18 Aug 2006 08:44 PM No Files Available for Download Version: 3.00.95 (CVS) - 18 Aug 2006 01:12 AM No Files Available for Download Version: 3.00.95 (UNSTABLE) - 24 Jul 2006 10:32 PM No Files Available for Download Version: 3.00.90 (CVS) - 24 Jul 2006 01:12 AM No Files Available for Download Version: 3.00.90 (STABLE) - 29 May 2006 08:10 AM No Files Available for Download Version: 3.00.82 (CVS) - 29 May 2006 01:12 AM |
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(#4)
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| Community Moderator Posts: 701 Join Date: Jan 2005 |
24-08-2006, 09:02 PM
Mine has the same on the builds tab. Look at the home tab, that one should have a link to the last version you were entitled to download before your license expired (if it has). |
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(#5)
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| New Member Posts: 3 Join Date: Aug 2006 |
24-08-2006, 09:59 PM
This is what I see on the home tab, no DL link Order ID Product Date Support Expiry Status WZF53995238 SupportSuite Monthly Hosted 27 May 2006 02 Sep 2006 ACTIVATED Hosted Account Domain: internationalcheckout.helpserve.com Server: server10.kayako.net Version: 3.00.90 Upgrade Version: 3.00.90 Latest Stable Version: 3.00.90 Backup 24 Aug 2006 06:03:08 PM Generated Backup File 'backup_7f30864c15e0.tar.gz' (4.04 MB) Click Here to Backup SMS Credit DetailsAvailable Credits 0 Used Credits 0 Due Invoices No Invoices Due |
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(#6)
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| Community Moderator Posts: 701 Join Date: Jan 2005 |
24-08-2006, 10:19 PM
" WZF53995238 SupportSuite Monthly Hosted 27 May 2006 02 Sep 2006 ACTIVATED" That explains it. You have the hosted version, so there's nothing to download. |
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(#7)
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| Chief Operating Officer  Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
25-08-2006, 08:40 PM
International, Is there some specific reason you are looking to upgrade? We are working very hard to get a 3.00.99 stable out, at which point all hosted builds will also be updated. -------------------------------------------------------------------
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| Tags |
| machine, suite, support |
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