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centuryperf Offline
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Question No Vistitors showing in Monitor - 17-07-2008, 09:20 PM

This started yesterday ...

There is nothing showing in the monitor pane.

In the event log I see people, but not in the window. Chats can still be initiated.

Quote:
07/17/2008 14:23:22 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=332220571 15481
07/17/2008 14:23:37 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=914117957 15530
07/17/2008 14:23:52 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=149591534 315579
07/17/2008 14:24:07 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=207781272 915628
07/17/2008 14:24:22 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=265961011 515677
07/17/2008 14:24:37 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=324157501 15726
07/17/2008 14:24:52 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=546648871 5775
07/17/2008 14:25:07 Performing data update... URL: _m=livesupport&_a=fetchvisitors&sessionid=556a3556 3c138eac789c1d1cbd56c07c&status=1&randno=112842273 15824

I'm using the stable version of Support Suite (3.20.02), and version 3.1.1.61 of LiveResponse.

Last edited by centuryperf; 17-07-2008 at 09:27 PM.
   
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centuryperf Offline
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17-07-2008, 09:51 PM

I seem to have fixed it myself ... doing a complete restart of the server.
   
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