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(#1)
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(#2)
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| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK |
29-08-2007, 10:25 AM
Try adding "SecFilterEngine Off" to your .htaccess for the root dir of Kayako too. If that doesn't work, reply to the support ticket and they will be able to investigate further. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Operations Manager Posts: 5,450 Join Date: Jan 2006 Location: United Kingdom |
29-08-2007, 11:27 AM
Hi Cameron, Are you using the latest build of SupportSuite and the client application? -------------------------------------------------------------------
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| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK |
21-09-2007, 09:11 AM
Best idea would be to submit a ticket as Jamie is way until next week (http://members.kayako.net -> "Get Support"). Icon Headquarters - Its Elixir - Web2Messenger |
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
01-10-2007, 09:04 PM
If anyone in this thread is still experiencing problems, please e-mail me directly and I will make sure someone attends to you. -------------------------------------------------------------------
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