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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
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(#16)
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| Member Posts: 31 Join Date: Feb 2008 Location: Canada |
16-08-2008, 03:38 PM
john this happens when server security is set too high |
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(#17)
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| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK |
16-08-2008, 05:06 PM
It happens when mod_security is enabled which has been proven to solve more problems than it solves so disabling it is a good idea. Icon Headquarters - Its Elixir - Web2Messenger |
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(#18)
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| New Member Posts: 2 Join Date: Feb 2007 | Problem in connecting the live response software -
19-09-2008, 07:30 AM
I have downloaded and installed LiveResponse 3.0.95.646 (unicode) version and when i try to connect the software it is throwing the below error msg ------------- 19/09/2008 12:02:02 An error occurred while attempting to communicate with the server: Authentication has failed! Error: <No extended error information available> ------------- Help me to proceed further /... |
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(#19)
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| Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK |
19-09-2008, 07:36 AM
That is a really old version. Try http://hotfix.kayako.com/latest.php?...ildtype=stable Icon Headquarters - Its Elixir - Web2Messenger |
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