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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
28-12-2006, 07:03 AM
The image won't update on its own -- like Danym said you need to refresh the page (F5) -------------------------------------------------------------------
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
30-12-2006, 06:22 PM
Quote:
Let me know if there's anything else -------------------------------------------------------------------
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| New Member Posts: 3 Join Date: Mar 2007 | Caching Issue -
11-03-2007, 06:14 AM
Hi, The problem is that the web browser is caching the .js file. I think that you need to add a extra variable to the end of the url. Something like <!-- Begin SupportSuite Javascript Code --> <script language="javascript" src="http://mysite.helpserve.com/visitor/index.php?_m=livesupport&_a=htmlcode&departmentid= 2&dummycounter=XXXXX"></script> <!-- End SupportSuite Javascript Code --> Where XXXX would be a random number. |
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