Predefined Replies Not Working - Page 2

**Jamie Edwards** · 17-05-2008, 07:44 PM

Hi ECSI,

I suggest you create your own personal free trial (Help Desk Software, Customer Service Software, Customer Support Software) while we look into the issue

piagui · **Same Issue whit de Replies -** 23-05-2008, 04:06 PM

Has this been solved? My replies are not working either.

I am on the latest stable release 3.20.02 whit Esupport

I try tu purge de cache in firefox and IE7 but notting happen.

ECSI · 23-05-2008, 04:58 PM

This wasn't working for me with the demo on Kayako's web site, but works fine on my trial on Kayako's site and on the version I installed myself on my own server.

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piagui Offline New Member Posts: 3 Join Date: May 2008 eSupport Owned License phpinfo()	Same Issue whit de Replies - 23-05-2008, 04:06 PM Has this been solved? My replies are not working either. I am on the latest stable release 3.20.02 whit Esupport I try tu purge de cache in firefox and IE7 but notting happen.

ECSI Offline New Member Posts: 22 Join Date: May 2008 Location: Sunny Florida eSupport Owned License phpinfo()	23-05-2008, 04:58 PM This wasn't working for me with the demo on Kayako's web site, but works fine on my trial on Kayako's site and on the version I installed myself on my own server.