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cyberneticos Offline
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reset the Data Tabs in the monitor pane - 08-04-2008, 02:57 PM

How can I reset the Data Tabs in the monitor pane ?? I seem to get back the country, operator,. just dissapeared.

thanks


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craigbrass Offline
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08-04-2008, 03:59 PM

Tools -> Options -> Display

There are a load of column tick boxes in there.


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cyberneticos Offline
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08-04-2008, 07:08 PM

That was the first thing I tried. Tried activating , deactivating,. deactivating restarting,. activating ,restarting,. and they are just not there,. I made them dissapear by shrinking the fields. So I think they are there , just not visible.

Interestingly enough,. this used to happen to me when I programmed some things in Java.


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cyberneticos Offline
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08-04-2008, 10:14 PM

reinstalled and still have same layout.

Where can I reset everything ?


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craigbrass Offline
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09-04-2008, 08:44 AM

Try this :-
1. Uninstall via control panel.
2. Delete the entire directory C:\Program Files (x86)\Kayako\LiveResponse or C:\Program Files\Kayako\LiveResponse
3. Delete the directory C:\Users\USERNAMEHERE\AppData\Roaming\Kayako\LiveR esponse or C:\Documents and Settings\USERNAMEHERE\Application Data\Kayako\LiveResponse
4. Delete (using Start -> Run -> regedit) HKEY_CURRENT_USER -> Software -> Kayako -> LiveResponse


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