running kayako on client machines that are part of a domain

[TruBD]

we have all the customer service machines connected to a server. all the users have basic priviledges that allow them to run apps and store data on their home drives.

now when kayako is first set up, it stores the data locally on a machine. so the rep's login information is stored locally on that specific machine. now if the rep moves to a different computer, he has to re-enter all his login information again but the log-in information wont save because he doesnt have access to write data to the local hard drives.

any thoughts of making a server friendly version of this app?

[TruBD]

anybody?

does anyone use this on a network?

[TruBD]

damn, no one uses this on a network?

[netFusion]

I think the easiest way to do this would be to save it using the %USERPROFILE% environment variable. Say at "%USERPROFILE%\Kayako\*.*".

Since that path would exist on both a non-networked workstation as well as one that is networked, it might fit the bill.

And corporate network users typically save their profiles on the server or sync the profiles to the users home folder, that information would follow the user no matter which machine they login from.

Thoughts?