Session expiration problem

[hyperactive]

We are experiencing the exact same issue. I even just moved our support site to a brand new server thinking it may be a server issue. However, even with a brand new blank install, with no Modernbill integraiton, we get the following error:

[Session Expired Debug]: Unable to find session id in POST, GET or COOKIE variable.. Clearing Out...
Warning: Cannot modify header information - headers already sent by (output started at /home/username/public_html/swift.php:334) in /home/username/public_html/includes/functions.php on line 1617



On our original support site we get this error:

[Session Expired Debug]: Session type doesnt match.. Current: 40, DB Stored Value:
Warning: Cannot modify header information - headers already sent by (output started at /home/username/public_html/includes/functions.php:1385) in /home/username/public_html/includes/functions.php on line 1630
[Session Expired Debug]: Unable to fetch a valid session for session id: 572eb93c2555adb9efda18979af2f51b
Warning: Cannot modify header information - headers already sent by (output started at /home/username/public_html/includes/functions.php:1385) in /home/username/public_html/includes/functions.php on line 1617





I already tried setting disablesesisonipcheck = true and get the same result. Keep in mind this is a new install with no mods, right out of the box.

Running
PHP Version 5.2.5
Mysql 5
Kayako 3.20.02 Stable

I have had a support ticket in for almost a month on this issue without an answer. I need this corrected as it is preventing anyone from logging into our support desk. No support for our customers means lost business!!!!


Sincerely,

[Jamie Edwards]

Hi Clifton,

Please can you tell me what your ticket ID is?