Today I wasted 8 hours

[jnet]

one of my clients in United States contacted me and tells me I was offline this morning then I discovered she was seeing the cache of chat icon

Before using kayako I was paying monthly money to livesupport chat
I bought kayako for about 5oo Dollars, I have bought many other add ons

Now I see another bug and it is chat icon.

I searched and searched to find a way to stop browsers caching the chat icon

Any body can tell me how I can over come this still puzelled.

I am very upset with kayako and I know they are unhappy to have me here
but I did not get the software for free. I paid money for this thing
I want my problems solved

[Jamie Edwards]

I replied to your issue here: chat icon status and cache problem

Please do not cross-post; one thread for one issue is enough.

Thanks,