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LiveResponse Desktop Application Discussion, troubleshooting and feedback for LiveResponse Desktop Application for Microsoft Windows.
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(#1)
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| New Member Posts: 11 Join Date: Jan 2006 | Winapp connection -
03-10-2006, 02:27 PM
Upgraded to "Stable" 3.0.4 and then the latest Winapp build of 10/01. Winapp only stays connected about 5-10 minutes then disconnects....no error messages, no bubble prompt, just x's out. Any ideas? |
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(#2)
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| Chief Operating Officer  Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
03-10-2006, 06:16 PM
You should copy & paste the contents of your event log (Tools -> Event Log) the next time this happens and we'll take a look at it. -------------------------------------------------------------------
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(#3)
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| New Member Posts: 11 Join Date: Jan 2006 |
03-10-2006, 06:28 PM
I dropped back to 3.0.2.1 and no disconnects.... |
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(#4)
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| Member Posts: 88 Join Date: Feb 2006 |
04-10-2006, 06:20 AM
Hi Ryan, There are no event logs, similar thing is happening with our liveresponse application. ╘WireNine ● Superior Hosting Solutions ● cPanel Shared and Reseller Web Hosting ● Cpanel/WHM ● RvSkins ● Fantastico de Luxe |
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(#5)
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| Chief Operating Officer Posts: 855 Join Date: May 2005 Location: Boise, Idaho |
06-10-2006, 12:44 AM
I think I know what is causing this... stay tuned -------------------------------------------------------------------
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(#6)
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| Developer  Posts: 128 Join Date: Feb 2006 Location: Columbus, OH |
06-10-2006, 04:09 AM
Look at this thread for the latest build (3.0.4.9) which will hopefully solve your problem: http://forums.kayako.com/showpost.ph...0&postcount=29 -------------------------------------------------------------------
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(#7)
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| New Member Posts: 11 Join Date: Jan 2006 |
07-10-2006, 01:53 AM
Sorry, same disconnects with no log..... |
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| connection, winapp |
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