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InstaAlert Discussion, troubleshooting and feedback for InstaAlert application for Microsoft Windows.
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(#1)
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| Chief Operating Officer  Posts: 850 Join Date: May 2005 Location: Boise, Idaho |  FAQs -
12-01-2006, 08:18 PM
This thread will be used to provide answers to Frequently Asked Questions about the InstaAlert application. Please check this thread for the answer to your particular question before making a post in the forum! Thanks. -------------------------------------------------------------------
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(#2)
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| Chief Operating Officer Posts: 850 Join Date: May 2005 Location: Boise, Idaho |  Why doesn't InstaAlert show ticket count for Closed and On Hold items? -
12-01-2006, 08:19 PM
You need to enable the Ticket Count under: Admin CP > Tickets > Manage Status > Edit After this, the count will be enabled in the InstaAlert application. -------------------------------------------------------------------
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