InstaAlert Installations

[AllureHost]

Hello,

I am wondering about how serials are distributed for our Kayako InstaAlert when we purchase it. Being that I run a business I have multiple computers that I use. I have my main desktop computer as well as my travel-ready laptop. I purchased my InstaAlert hoping that I could put the serial in my installations of InstaAlert, however the Device number can only be entered once. I don't understand the need to pay $20 again to get another serial for one more computer. This is a bit of an annoyance for those of us who own more than one computer.

It seems to me as if InstaAlert is being used as if it was a operating system, as you can only install it once for a machine no matter how many computers you own. But it would be nice for Kayako to considering doing something much like Norton Internet Security and allowing consumers multiple installations a certain amount of times, a good amount would be 4.

I am not sure how you would get your product to work in this manner, maybe by allowing 4 inputs of device numbers to allow users to register to their needs.

Does my request seem a little out there, I am looking at this from a different stand point. I understand you have a business to run and this could potentially cause a loss of revenue, however it would be nice . I like nice companies .