InstaAlert for two eSupport installations

ares · **InstaAlert for two eSupport installations -** 27-07-2007, 11:21 AM

Hi!

Is it possible to use InstaAlert with tow eSupport installations so that one gets allerts if there is a new ticket in any of the two systems?

Thanks
Ares

craigbrass · 27-07-2007, 12:04 PM

Not currently. It is planned for V4 though.

Ryan Lederman · 20-12-2007, 08:44 PM

Added to my notes for V4.

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ares Offline New Member Posts: 4 Join Date: Jul 2007	InstaAlert for two eSupport installations - 27-07-2007, 11:21 AM Hi! Is it possible to use InstaAlert with tow eSupport installations so that one gets allerts if there is a new ticket in any of the two systems? Thanks Ares

craigbrass Offline Senior Member Posts: 5,326 Join Date: Jun 2005 Location: Cumbria, UK	27-07-2007, 12:04 PM Not currently. It is planned for V4 though. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Ryan Lederman Offline Chief Operating Officer Posts: 850 Join Date: May 2005 Location: Boise, Idaho	20-12-2007, 08:44 PM Added to my notes for V4. Ryan Lederman (ryan.lederman ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.