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InstaAlert Discussion, troubleshooting and feedback for InstaAlert application for Microsoft Windows.

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pedro Offline
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Posts: 16
Join Date: Oct 2007
Instant Alert issue - 26-12-2007, 02:14 PM

HI All
I’m using instant alert and I have a question for you guys;
I receive an alert every time a new ticket is created, if I click in the alert, it takes me to the Staff CP but I have to insert my credentials every time this happens.
Even using the “remember me” check box doesn’t log me automatically, am I missing something or this kind of feature is not implemented?

Thx in advance

All the best
Pedro

Last edited by pedro; 26-12-2007 at 02:16 PM. Reason: notification required
   
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Jamie Edwards Offline
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Posts: 7,362
Join Date: Jan 2006
Location: England, UK
26-12-2007, 02:18 PM

Hi Pedro,

This is working as designed - there isn't really a secure way to auto-login (passing your username and password via the URL).


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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