 |
InstaAlert Discussion, troubleshooting and feedback for InstaAlert application for Microsoft Windows.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member Posts: 200 Join Date: Dec 2005 | Keeps Alerting Same Tickets -
13-10-2006, 06:09 AM
I sure like that its persistant...but I use the latest hotfix InstaAlert Pro. It reminds me on schedule of new tickets...but it is the same three I am not looking at because another guy is supposed to. So the difference is, which is unlike earlier versions of suite and instaalert, that it would alert me once to something. It seems to keep realerting anything that is unread (or new) nonstop. Can this behavior be changed? Eric Managing Partner EJH & Associates Latest Stable Support Suite Owned (with 7 domains) |
| |  |
|
| Tags |
| alerting, tickets |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Exact differences between client created tickets and staff created tickets | vineethshyam | SupportSuite, eSupport and LiveResponse | 5 | 27-11-2006 12:25 PM |
| Kayako SupportSuite v3.04.10 Stable Build | Varun Shoor | News and Announcements | 2 | 06-10-2006 10:41 PM |
| How do you delete test tickets from history? | Norsak | SupportSuite, eSupport and LiveResponse | 0 | 16-08-2006 10:45 AM |
Linear Mode
